Understanding paper business operations from top to bottom is an important and useful tool in the sales success.
Almost 8 years ago, I started at Danco in the warehouse working in production. From there, I became a customer service rep, and finally in the last couple years a full-time Danco sales account manager.
This hands-on understanding of the complete business process from production to distributor, has dramatically improved my ability to better communicate internally, assist customers to win more deals with their end-users, and introduce more products to current accounts.
WORKING IN THE WAREHOUSE
Having hands-on experience with all of our capabilities has been invaluable in sales meetings. Knowing the time frame to manufacture products on each machine, working on a product from start to finish and seeing how all of our machinery works first-hand has helped me answer several customer and their end-user questions. There is always something to be said when a sales rep who can answer any question that is thrown at them.
You don’t have to have years of hands-on experience in the warehouse to better assist your customer, but one action that can give you an impressive advantage on the field is taking a tour through our warehouse. Get to know our capabilities, see in-person how your products run and have more tools in your toolbox at your next paper sales meeting.
Schedule a warehouse tour today >> call us at (630) 949 – 8112.
Stay Tuned For KNOWING MANY ASPECTS OF PAPER BIZ WINS DEALS: PART TWO – CUSTOMER SERVICE KNOWLEDGE BOMBS